Tawala Hotel · hotel.tawala.co.tz

Run your hotel and restaurant in one system

Reservations, restaurant POS, housekeeping and night audit in one system built for Tanzania.

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Receptionist welcoming a guest at a hotel front desk in Stone Town
Built for hotels, lodges and restaurants in TanzaniaEnglish and SwahiliTZS and USDMobile-friendly

Everything the property needs

Built for Tanzanian hotels, lodges, restaurants and bars.

01

Front Office & Reservations

Reservations, check-in and check-out, folios and payments in TZS or USD.

Front desk agent explaining a bill to a guest
02

Restaurant & Bar POS + Kitchen Display

Table orders, split bills and tickets routed to kitchen and bar screens.

03

Housekeeping on mobile

Room attendants update status from a phone; supervisors inspect and release rooms.

Room attendant making up a guest room
04

Night Audit & Reports

Close the business date, post room charges and review the daily revenue report.

Night auditor working at the front desk
05

Guest Register

Tanzanian registration cards, printable and searchable by name or passport.

06

Inventory & Stores

Stock in, stock out, recipes and variance by outlet.

How it works

01

Book a demo

We walk through the modules your property uses.

02

We set up

Rooms, rates, outlets and staff accounts configured with you.

03

Train and go live

Staff are trained on site and you start on a chosen business date.

Teaching hospitality? Meet Tawala Hotel Academy.

A sandbox hotel for every student, a console for every lecturer.

See Hotel Academy

FAQ

Does it work without a constant internet connection?

The restaurant POS keeps taking orders when the connection drops and syncs them when it is back. The front-office screens (reservations, check-in, folios) need a connection.

Can we take mobile money payments?

Yes. Staff record mobile-money payments as their own payment method at the till and on the guest folio.

Is the system available in Swahili?

Yes. Every screen has English and Swahili labels with a language toggle.

How long does setup take?

Our team sets up your rooms, rates, menu and staff; most properties start within days.

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